Customer Support: Service Engineer

Key Responsibilities:

• Completes technical-oriented service tasks of various scopes and supports in planning and managing customer service tasks for Varian products.
• Completes a broad scope of technical tasks, including breakdown, installation/commissioning, maintenance, and evaluation of customers' Linear accelerator equipment and systems.
• Determines priorities of tasks and actions and schedules measures accordingly.
• Supports customers remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.
• Adheres to relevant processes and regulations.
• May manage subcontractors and monitor delivery.

Experience Required: 3-5 years of relevant experience required.

Who We Are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How We Work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

Equal Opportunity Employer: As an equal opportunity employer, we welcome applications from individuals with disabilities.

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Skills Required:

• Customer / Service / Secretarial