Share Management Officer

Job Summary:

The Share Management Officer II is responsible for supporting share administration activities, maintaining shareholder records, processing share transactions, and ensuring accurate documentation and compliance with organizational policies and procedures. The role involves providing quality customer service to shareholders, maintaining share-related databases, and supporting the effective management of share capital and shareholder information.

Qualifications & Experience

• BA/BSc Degree in Accounting, Finance, or related field
• Minimum 2 years of experience
• Experience in share management, customer service, banking, finance, or related operations is advantageous
• Good understanding of financial records management and documentation procedures
• Proficiency in Microsoft Office applications
• Strong analytical, organizational, and communication skills

Key Responsibilities

• Maintain and update shareholder records accurately and efficiently
• Process share purchases, transfers, withdrawals, and related transactions
• Verify share-related documents and ensure compliance with organizational policies
• Provide information and assistance to shareholders regarding share products and services
• Prepare periodic reports related to share transactions and shareholder accounts
• Maintain proper filing and documentation of share records and customer information
• Support dividend distribution and other shareholder-related activities when required
• Handle customer inquiries and resolve issues related to share management services
• Ensure confidentiality and security of shareholder information
• Perform other related duties assigned by the immediate supervisor

Required Competencies

• Strong customer service orientation
• Attention to detail and accuracy
• Good interpersonal and communication skills
• Ability to work independently and as part of a team
• Integrity, professionalism, and accountability
• Good record management and reporting skills

Skills Required:

• Accounting / Finance