Warehouse Agent at DHL

Warehouse Agent

Employer: DHL

Employment: Full-Time | Permanent

Place of Work: Addis Ababa, Addis Abeba - Ethiopia

Posted date: 1 year ago

Deadline: Submission date is over

Position - Warehouse Agent

Role Context

To support and assist the Air OPS Coordinator as required and provide backup for absence/peaks in Operational functions

Ensure that all flight alerts, shipment, and service information (electronic and/or manual) are retrieved and actioned on time and that any required paperwork or data entry is accurately prepared and entered for transmission to the relevant destination on time.

Key Responsibilities

• Ensure incoming shipments are recovered, “break bulked, and processed in the quickest, most efficient manner possible
• Ensure accurate sorting and optimum loading of all inbound & outbound shipments
• Ensure that pre-alerts are actioned and sent on time
• Advise the concerned people of any flight offloads, delays etc
• Carry out any administrative task that is required for the Service Centre in order to process material and provide network and shipment information often within tight time frames
• Whenever necessary Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service center according to the standard procedures.
• Ensure Security practices and policies that support the business needs are met.
• Understand and comply with the requirements of other Gateways and Hubs
• Manage the receipt of data/documents to assist in the preparation of import and export declarations
• Raise an issue properly if necessary during the screening of data/documents for completeness and accuracy.
• Submit and evaluate daily reports on Air Operations Operations KPIs and highlight any problems.
• Ensure that GSOP procedures are adhered to.
• Prepared to work outside office hours and on Public Holidays

Minimum Requirements

Education and experience

• University Degree
• Valid Drivers License - 2 years
• Well-groomed - neat appearance
• Good communication skills in English/French
• Accuracy and attention to detail
• Ability to manage time and to be punctual
• Ability to work well and under pressure
• Good interpersonal skills
• Knowledge of the courier industry