Banking Business Officer

Job Summary:

The Branch Banking Officer is responsible for delivering Shari’ah-compliant, interest-free banking services while supporting financial inclusion and sustainable economic growth. The role focuses on providing customer service, supporting branch operations, and ensuring compliance with Islamic banking principles and organizational standards.

Key Responsibilities:

• Provide customer service and support for branch banking operations.
• Handle account opening, deposits, withdrawals, and related transactions.
• Ensure all banking services comply with Shari’ah principles and internal policies.
• Support customers in accessing appropriate financial products and services.
• Maintain accurate records of transactions and customer information.
• Promote financial inclusion and assist underserved customers.
• Support branch operations and daily service delivery activities.
• Ensure compliance with banking procedures, regulations, and internal controls.

Educational Qualification & Experience:

• B.A Degree in Economics, Management, Accounting, or other business-related fields.
• Minimum of 2 years of branch banking experience.
• At least 1 year of experience as a Junior Officer.

Required Skills & Competencies:

• Strong understanding of banking operations and customer service.
• Knowledge of Islamic/Shari’ah-compliant banking principles is an advantage.
• Good communication and interpersonal skills.
• Strong attention to detail and accuracy in financial transactions.
• Ability to work in a customer-focused and target-driven environment.
• Integrity, professionalism, and commitment to ethical banking.

Skills Required:

• Accounting / Finance
• Economics / Statistics