Customer Service Agent at LifeBank Ethiopia

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Customer Service Agent

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Employer: LifeBank Ethiopia

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Salary: 18,000 ETB Gross monthly

Posted date: 1 month ago

Deadline: Submission date is over

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About the Job

LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. LifeBank has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria, Ethiopia, and Kenya. At LifeBank, we are the technology-led healthcare system for the future.

Responsibilities

• Overseeing the operations of Medical Dispatch Riders
• Responsible for the onboarding and management of vendors within LifeBank Ethiopia
• Ensuring OVA compliance
• Facilitating the processing of orders in real-time
• Ensuring full compliance with all operational regulations

Requirements

• At least 2 years of experience in customer-facing or operation roles

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