Digital Payment Officer

Qualification

• BSc in Computer Science, Software Engineering or related fields of studies
• 2 years of relevant experience in digital payments, fintech systems, software testing, or related IT roles

Key Responsibilities

• Set up, configure, and support digital payment system integrations with banks and service providers.
• Conduct User Acceptance Testing (UAT) for new features, updates, and system integrations.
• Identify, document, and report system bugs, issues, and performance gaps during testing phases.
• Assist banks and partners in resolving technical issues related to digital payment platforms.
• Monitor payment transactions, interfaces, and system performance to ensure reliability and uptime.
• Prepare detailed technical and operational reports for internal teams and external stakeholders.
• Collaborate with developers, QA teams, and system engineers to implement fixes and improvements.
• Re-test systems after updates and ensure successful deployment of changes.
• Ensure compliance with payment system standards, security protocols, and operational guidelines.
• Support continuous improvement of digital payment processes and customer experience.

Additional Details

• Strong analytical and problem-solving skills are required.
• Ability to work in a fast-paced fintech environment with high attention to detail.
• Good communication skills for coordinating with banks and technical teams.
• Willingness to learn new payment technologies and systems.

Skills Required:

• Computer / Software / It / Data