Information And Technology Associate Manager at Industry Five

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Information And Technology Associate Manager

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Employer: Industry Five

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 1 month ago

Deadline: Submission date is over

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Role Summary

The Information and Technology Manager is responsible for overseeing and managing all aspects of Industry Five’s digital and IT systems to ensure operational stability and productivity. This includes:

• Office 365 administration
• Azure environment management
• SAP ERP systems
• Manufacturing execution systems
• Networking infrastructure
• Connectivity stability
• All digital tools critical to running our business efficiently

Key Responsibilities

• Administer and manage Office 365 accounts, security, and licenses.
• Oversee the Microsoft Azure environment for stability, access management, and resource optimization.
• Manage and support the SAP ERP system, ensuring seamless operation across manufacturing, finance, and supply chain functions.
• Maintain and support Manufacturing Execution Systems (MES) to enable real-time production visibility and efficiency.
• Monitor and maintain stable network connectivity and infrastructure for all company operations.
• Troubleshoot and resolve IT system issues promptly to minimize downtime.
• Develop, implement, and enforce IT policies, procedures, and standards aligned with global best practices.
• Manage IT vendors, service contracts, and procurement to ensure value, quality, and compliance.
• Support onboarding and offboarding processes for staff digital accounts and equipment.
• Propose and implement digital tools that improve productivity, data security, and operational excellence.
• Collaborate with leadership to define and deliver IT strategy aligned with Industry Five’s growth objectives.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 5 years of experience managing IT systems in a manufacturing, industrial, or enterprise environment.
• Proven experience administering Microsoft Office 365 and Azure environments.
• Experience supporting ERP systems, preferably SAP.
• Working knowledge of manufacturing execution systems and integration with production processes.
• Strong understanding of networking, connectivity, and infrastructure management.
• Excellent troubleshooting and problem-solving skills.
• Strong written and spoken communication skills in both English and Amharic.
• Ability to manage multiple priorities under pressure in a fast-paced environment.
• High ethical standards, attention to detail, and ownership mindset.

Preferred Qualifications

• Certifications such as Microsoft Certified: Azure Administrator, Office 365 Administration, SAP certifications, CompTIA Network+, or related credentials.
• Experience with vendor management and contract negotiations in IT services.
• Knowledge of cybersecurity frameworks and data privacy best practices.

Benefits

• Comprehensive health insurance.
• Fast-paced environment fostering technical skills development and career growth.
• Opportunity to work at the forefront of African manufacturing excellence.
• Supportive team culture promoting work-life balance.

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