Information And Technology Associate Manager

Role Summary

The Information and Technology Manager is responsible for overseeing and managing all aspects of Industry Five’s digital and IT systems to ensure operational stability and productivity. This includes:

• Office 365 administration
• Azure environment management
• SAP ERP systems
• Manufacturing execution systems
• Networking infrastructure
• Connectivity stability
• All digital tools critical to running our business efficiently

Key Responsibilities

• Administer and manage Office 365 accounts, security, and licenses.
• Oversee the Microsoft Azure environment for stability, access management, and resource optimization.
• Manage and support the SAP ERP system, ensuring seamless operation across manufacturing, finance, and supply chain functions.
• Maintain and support Manufacturing Execution Systems (MES) to enable real-time production visibility and efficiency.
• Monitor and maintain stable network connectivity and infrastructure for all company operations.
• Troubleshoot and resolve IT system issues promptly to minimize downtime.
• Develop, implement, and enforce IT policies, procedures, and standards aligned with global best practices.
• Manage IT vendors, service contracts, and procurement to ensure value, quality, and compliance.
• Support onboarding and offboarding processes for staff digital accounts and equipment.
• Propose and implement digital tools that improve productivity, data security, and operational excellence.
• Collaborate with leadership to define and deliver IT strategy aligned with Industry Five’s growth objectives.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 5 years of experience managing IT systems in a manufacturing, industrial, or enterprise environment.
• Proven experience administering Microsoft Office 365 and Azure environments.
• Experience supporting ERP systems, preferably SAP.
• Working knowledge of manufacturing execution systems and integration with production processes.
• Strong understanding of networking, connectivity, and infrastructure management.
• Excellent troubleshooting and problem-solving skills.
• Strong written and spoken communication skills in both English and Amharic.
• Ability to manage multiple priorities under pressure in a fast-paced environment.
• High ethical standards, attention to detail, and ownership mindset.

Preferred Qualifications

• Certifications such as Microsoft Certified: Azure Administrator, Office 365 Administration, SAP certifications, CompTIA Network+, or related credentials.
• Experience with vendor management and contract negotiations in IT services.
• Knowledge of cybersecurity frameworks and data privacy best practices.

Benefits

• Comprehensive health insurance.
• Fast-paced environment fostering technical skills development and career growth.
• Opportunity to work at the forefront of African manufacturing excellence.
• Supportive team culture promoting work-life balance.

Skills Required:

• Computer / Software / It / Data