Private Sector Engagement Officer

About the Job

Working with and reporting to the Program Manager, the Private Sector Engagement Officer will be responsible for:

• Planning, organizing, coordinating, and controlling the Blue Door network commercialization program.
• Understanding the needs for the commercial journey in terms of sales, marketing, and documentation.
• Monitoring the progress of member clinics and providing technical support.
• Compiling performance reports of project implementation.
• Participating in marketing and business development activities.
• Preparing and submitting monthly performance reports to the channel lead.

DUTIES/TASKS

• Proactively support demand creation and delivery of value-adding training per the channel's KPI.
• Support the team in planning and delivering presentations on company products and services.
• Work closely with the commercial finance team on financial transactions and management.
• Document and periodically update potential outlets and trainees' profiles.
• Support the team to meet and exceed quotas, tracking all sales activities.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of potential partners and clients.
• Support strong partnerships and ongoing relationships across all field offices.
• Coordinate with sales and quality departments to optimize sales efforts.

Productivity and Performance Management

• Produce monthly, quarterly, and annual reports on assigned targets.
• Work closely with the field team on timely updates of the registry.
• Facilitate monthly performance reviews and weekly updates of BDN activities.
• Participate in service target setting and activity planning.
• Assist in developing new Private Sector Engagement project ideas.
• Ensure the program is implemented according to approved donor agreements.
• Prepare an annual plan of operation based on the operational plan.
• Provide technical and managerial support to private clinics and partners.
• Evaluate the progress of the PSE Activity against set targets.
• Update and review MOU agreement formats and code of conduct.
• Oversee procurement and distribution of supplies and training activities.
• Assess and document best practices and lessons learned.
• Undertake follow-up and interim performance evaluations of clinics.
• Coordinate training of private clinic providers.
• Collect and document success stories and share learnings.
• Carry out other similar activities as assigned by the line manager.

Quality Assurance Responsibilities

• Ensure all clinical staff are competency assessed annually.
• Complete action plans related to internal and external audits.
• Conduct monthly clinical record audits.
• Report incidents timely and adhere to an incident management system.
• Ensure availability of relevant MSI policies at each service site.
• Participate in quarterly MAT meetings.
• Conduct internal audits of service delivery sites annually.

Qualification

• Education: BSc/MSc/MPH in Nursing or Public Health
• Experience: Four to six years of experience in managing SRH activities.
• Skills, Attitudes, and Attributes
  • Understanding major policies/issues of large bilateral/multilateral donors.
  • Strong working knowledge of business practices in the country.
  • A collaborative approach to team working.
  • Strong personal commitment to the goals of MSI.
  • Good interpersonal and communication skills.
  • Advanced analytical and organizational skills.
  • Negotiation skills.
  • Knowledge of local languages where applicable.
  • Pro-choice.

Skills Required:

• Health / Medical