Position Title: Product Lead - VAS
Employer: Safaricom Telecommunication Ethiopia
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 5 months ago
Deadline: Submission date is over
Key accountabilities and decision ownership:
- Define and communicate the VAS product strategy, roadmap, and vision, ensuring alignment with overall business objectives.
- Conduct market research and competitor analysis to identify opportunities and threats, informing product decisions.
- Collaborate with Technology and other teams to develop, launch, and maintain VAS products, ensuring they meet customer needs and business requirements.
- Negotiate and manage relationships with VAS vendors, ensuring quality and cost-effectiveness.
- Develop and track revenue targets for VAS products, ensuring profitability and growth.
- Monitor VAS product performance, identify areas for improvement, and report on key metrics to stakeholders.
- Interact with customers to understand their needs and feedback, contributing to product improvements.
- Maintain up-to-date documentation of VAS products, processes, and procedures.
- Initiate and coordinate the launch of new products and services with the marketing team and ensure the successful go-to-market and market activation of products and services.
- Ensure all product information is properly documented and approved as defined by the product's business gate process and the Consumer Products & Innovation Lifecycle Management framework.
- Lead, coordinate and motivate the VAS team to achieve common goals
- Strong understanding of VAS products and services in the telecommunications industry, including familiarity with platforms, technologies, and market trends.
- Experience in vendor management and negotiations: This includes the ability to build and maintain strong vendor relationships.
- Product Management: Ability to define and execute a product strategy that aligns with the company’s goals and customer needs and a deep understanding of customer needs and pain points.
- Analytical, Problem Solving and Data Driven: must be able to understand and interpret large amounts of data and derive actionable insights.
- Change Management & Adaptability: continuously evolve product strategies and manage change within the team and organization.
- Communication Skill: strong communication skills when gathering information, interpreting data, and presenting results to stakeholders
Qualifications
- Bachelor’s Degree in a Technical or Commercial discipline from a recognized university
- Experience of 6 years in a high result-oriented organization with at least two in a mid-level managerial role in a commercial setting, driving growth through products and innovation.
- Understanding of GSM and related Telecom Technologies and Platforms
- Ability to project manage cross-functional teams with experience in leading agile squads to deliver a common mission.
- Problem-solving and decision-making skills with customer customer-first focus
- Excellent written and verbal communication skills coupled with good listening, critical reasoning and analytical skills
- Team player with excellent influencing skills and a high level of initiative and self-drive
