Receptionist And Cashier

Job Summary

The Receptionist & Cashier is responsible for providing excellent front desk customer service, managing patient registration and appointments, handling cash transactions accurately, issuing receipts, maintaining financial records, and ensuring a professional and welcoming environment for clients while supporting the smooth daily operation of the healthcare facility.

Academic Qualification

• Bachelor's Degree (BSc) in Accounting.

Experience

• Previous experience in a customer-facing role; experience in a healthcare setting is preferred.

Key Responsibilities

• Welcome clients and visitors in a professional and courteous manner.
• Register clients, schedule appointments, and provide front desk support.
• Receive cash and other payments, issue receipts, and maintain accurate cash records.
• Prepare daily cash reports and reconcile cash collections.
• Respond to customer inquiries and direct clients to the appropriate departments.
• Maintain accurate customer and financial records.
• Ensure the reception area is clean, organized, and welcoming.
• Support administrative and clerical activities as required.
• Perform other related duties assigned by the supervisor.

Required Skills & Competencies

• Basic computer skills, including Microsoft Office applications and data entry.
• Strong interpersonal and communication skills.
• Ability to multitask and manage time effectively.
• Professional appearance and friendly demeanor.
• Ability to provide excellent customer service.
• Attention to detail and accuracy in handling cash transactions.
• Fluency in English, Amharic, and Afan Oromo.

Skills Required:

• Accounting / Finance