Position Title: Senior System Administrator
Employer: Dashen Bank
Employment: Full-Time | Permanent
Place of Work: Head Office, Addis Ababa - Ethiopia
Posted date: 8 months ago
Deadline: Submission date is over
Job Summary
- Senior System Administrator is responsible for the crucial job of maintaining the computer systems of the Bank. In addition he/she will be responsible for installing, maintaining, configuring and upgrading of Operating System, End User applications, IT equipment and Support systems.
Academic and Professional Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer engineering or any other equivalent field.
- Professional certification in MCSA (Microsoft Certified Systems Administrator) or A+ is an added advantage.
Experience
- Minimum of five (5) years relevant experience
Technical Competencies
- Experienced Service Management professional.
- Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines.
- Knowledge of ITIL disciplines.
- Excellent customer facing/customer service skills.
- Able to work under pressure and meet deadlines.
- Understanding of IP networks traffic, firewalls, routing and switching
- Able to troubleshoot IT equipment
Behavioral Competencies
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Place Of Work
- Head Office, Addis Ababa
