Branch Manager at Digaf Micro Credit Providers S.C

Branch Manager

Employer: Digaf Micro Credit Providers S.C

Employment: Full-Time | Permanent

Place of Work: Addis Ababa, Addis Abeba - Ethiopia

Posted date: 7 months ago

Deadline: Submission date is over

Description:

Digaf Micro Credit Providers S.C Kality Branch

About Digaf:

Digaf Micro Credit Providers S.C. is a dynamic and growing microfinance institution committed to providing affordable and accessible financial services to underserved communities in Ethiopia. We are seeking a highly motivated and experienced Branch Manager to lead our Kality Branch.

Responsibilities:

• Branch Management: Oversee the overall operations of the branch, ensuring efficient and effective delivery of microfinance services.
• Team Leadership: Recruit, train, and manage a high-performing team of microfinance officers to achieve branch objectives.
• Client Acquisition: Develop and implement effective client acquisition strategies to expand the branch's customer base.
• Loan Portfolio Management: Monitor and manage the loan portfolio to minimize risk and ensure timely repayment.
• Financial Performance: Analyze branch performance against set targets and implement corrective measures as needed.
• Compliance: Ensure adherence to all regulatory requirements and internal policies.
• Customer Service: Foster a culture of excellent customer service and address customer inquiries and complaints promptly.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3 years of experience in microfinance or banking, with at least 2 years in a supervisory role.
• Strong leadership and interpersonal skills.
• Proven ability to manage and motivate teams.
• Excellent communication and problem-solving skills.
• Strong understanding of microfinance principles and practices.
• Proficiency in Microsoft Office Suite.
• Fluency in Amharic and English.