Application And Data Admin at BGI Ethiopia

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Application And Data Admin

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Employer: BGI Ethiopia

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 1 month ago

Deadline: Submission date is over

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Job Summary

Responsible for the efficient and effective management of technical applications within the organization. oversee the Preparation of work order from call center & technical apps., perform all data entry work, and update status accordingly.

Main Duties and Responsibilities

• Monitor all requests from call center and process orders as per the procedure.
• Monitor the status of technician and schedule work according to time and labor force.
• Analyze various order and requests and assign it to appropriate staff with guide of decision chart.
• Interface with customers & requesters to ensure completion of work orders.
• Administered status of all work orders and provide support as pre the requirement
• Prepare work order form using CMMS, perform all data entry work, and update status accordingly.
• Collaborate with IT teams to ensure integration and compatibility between applications and infrastructure
• Perform other duties and responsibilities as assigned by the line manager

Job Requirements

• Computer skill
• Good troubleshooting understanding.
• Have the ability to work under pressure when required.
• Capability to anticipate the tasks performed.
• Basic English writing/reading/listening/speaking

Education

• Relevant bachelor’s degree

Experience

• 1-3 years’ experience

Language

• English

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