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Oromia Bank

Branch Sales & Customer Service Officer at Oromia Bank



Position Title: Branch Sales & Customer Service Officer
Employer: Oromia Bank
Employment: Full-Time | Permanent
Place of Work: Dire Dawa District Office - Ethiopia
Posted date: 2 months ago
Deadline: Submission date is over


Qualification

  • BA Degree in Accounting, Management, Business Administration, Economics, or related field.
  • 1 year of related banking experience.

Competencies:

  • Core Competency: Perseverance, Continuous Learning, Teamwork, Integrity and Trust, Customer Focus.
  • Individual Competency: Action Orientation, Interpersonal Skill, Problem Solving.
  • Technical Competency:
    • Knowledge of bank deposit and account opening processes.
    • Understanding of full range of bank products.
    • Experience influencing and solving customer issues.
    • Intermediate proficiency in Microsoft Office Suite and Core Banking System.

Place of Work:

  •  Dire Dawa Branches
  • Harar City Branches
  • Haramaya Branch
  • Karamile Branch
  • Jigjiga Branch
  • Hirna Branch
  • Chinaksen Branch
  • Gode Branch

Additional Information

  • Terms of Employment: Permanent (after 60 days probation)
  • Salary & Benefits: As per the bank’s salary scale
  • Gender: Both male and female
  • Age: Less than 30 years
  • Additional Skills:
    • Basic computer knowledge
    • Customer service handling
    • Good oral communication skill



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