CPIMS Officer

The Opportunity

This role will be responsible for efficient and accurate information management of individual case under protection case management, and produce biweekly, monthly, disaggregated statistics and qualitative updates of progress upon demand according to the protocol under DRA-EJR project, being implemented in Ziquala woreda, Wagihmra Zone, Amhara Region. The CPIMS Officer assumes the responsibilities given under the purpose and undertakes his/her regular tasks in accordance with a well-defined framework of policies and procedures under immediate supervision.

Key responsibilities include ensuring cases are registered accurately with safe protocols, review quality of data and report inconsistencies for corrections, mentor and support social workers to make sure data quality, support the CPIE officer in handling data backup procedures and regularly attending meetings on CPMIS+ implementation.

Key Accountabilities Include

Planning and Implementation (40%)

• Ensure accurate and secure entry, synchronization, and export of case management data in CPIMS+.
• Maintain data quality through regular reviews, consistency checks, and corrective actions.
• Support proper case management processes, data collection, and adherence to data protection protocols.
• Provide technical support on CPIMS+, including device management, troubleshooting, and system updates.
• Train and support staff through inductions, refresher sessions, and on-the-job guidance.
• Facilitate data synchronization, harmonization with stakeholders, and participate in team meetings.
• Ensure compliance with organizational policies (Child Protection, GEI, and Code of Conduct).

Coordination and Networking (30%)

• Mentor and support child protection staff and promote teamwork.
• Collaborate with partners to integrate child protection into other sectors.
• Maintain effective relationships with communities, government, and partners.
• Coordinate meetings, prepare agendas, and document discussions.
• Engage stakeholders throughout project implementation and follow up on actions.

Monitoring and Data Quality Assurance (30%)

• Participate in program reviews and support monitoring and evaluation activities.
• Ensure availability of accurate and up-to-date data for decision-making.
• Review CPIMS+ performance and provide feedback on data progress.
• Prepare and share regular, high-quality reports on project activities.

Safeguarding Children and Program Participants (Safeguarding) and Gender Equality and Inclusion (GEI)

• Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed per the appropriate procedures.
• Ensures that all staff in the unit/function/department are properly inducted on and understand their role in upholding Plan International’s safeguarding and GEI policies.
• Ensures that Plan International’s global policies for Safeguarding Children and Program Participants and Gender Equality and Inclusion are fully embedded in day-to-day work.
• Ensures that Plan Ethiopia contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.

Requirements

• Degree or equivalent in Computer Science, Information Technology, Information System, Information Management, Statistics, Project Management, Data Science or other relevant fields.
• At least 3-years of experience in Information management, Database management, and Data analysis.
• Experience with managing child related data, more preferably CPIMS/CPIMS+.
• Excellent understanding of data protection and information sharing protocols.
• Very good conceptual understanding of the job.
• Fluency in English (verbal and written).
• Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
• Ability to work effectively as a team member and independently.

Skills Required:

• Computer / Software / It / Data