Horra Trading
Verified
Customer Service Officer
Addis Ababa - Ethiopia
full-time
permanent
Posted
4 weeks ago
Experience
2 Years
Deadline
Closed
Qualification:
- Bachelor’s degree in Business Administration, Marketing, Management, or related fields
- Basic understanding of customer service principles and client relationship management
Experience & Skills:
- Minimum of 2 years of experience in customer service
- Experience in automotive, after-sales, or service-oriented environments is preferred
- Strong communication and interpersonal skills
- Ability to handle customer complaints and resolve issues professionally
- Good problem-solving and conflict resolution skills
- Customer-focused attitude with patience and empathy
- Proficiency in MS Office applications
- Ability to work under pressure and manage multiple customer requests
Skills Required:
- Sales / Marketing / Business / Management
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