Siket Bank
Customer Service Officer
Posted
2 months ago
Experience
3 years
Deadline
Closed
Job Summary: The Customer Service Officer is responsible for enhancing customer satisfaction by serving clients with care and efficiency, while also supporting the branch’s resource mobilization efforts through cross-selling of the Bank’s products and services.
- Qualification: BA Degree from a recognized higher learning institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management, or related fields
- Experience: Minimum of 3 years of banking work experience as a Junior Customer Service Officer or in a relevant position
Competency:
- Demonstrated integrity and professionalism
- Strong communication skills
- Good knowledge of banking operations
- Customer satisfaction and service orientation
- Teamwork and collaboration skills
Skills Required:
- Accounting / Finance
- Economics / Statistics
- Sales / Marketing / Business / Management
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