HR Officer

Job Summary:

The position holder will handle operational tasks and help make the company a better place to work. To ensure success, an HR Officer should display excellent organizational skills, good time-management skills, and the ability to multitask in a fast-paced environment. The HR Officer will play a vital role in supporting the development and implementation of training and development programs, ensuring efficient database management, and contributing to employee engagement and performance.

Key Responsibilities and Accountabilities:

• Provide support to the HR and Operations department.
• Support the performance management process, including goal setting, performance reviews, and disciplinary actions.
• Manage employee records and the employee database.
• Coordinate development and maintenance of training programs (internal and external training).
• Assist the HR Manager in compiling training needs assessments.
• Assist in the facilitation of performance evaluation and collect feedback from staff and supervisors.
• Document workflow and work procedures.
• Maintain the HR calendar.
• Manage employees’ personal files.
• Assist in writing personnel letters including transfers, promotions, increments, resignation acceptance, and others.
• Closely work with the HR Manager on communication within the department and with concerned teams.
• Manage HR data recording in both hard and soft copy formats.
• Manage employees’ pension registration.
• Support exit management processes and maintain related documentation.
• Create administrative forms and manuals.
• Perform other duties as assigned.

Education: Bachelor’s degree in Business Management or related field.

Experience: Minimum 1–3 years of work experience.

Skills:

• Excellent verbal and written communication skills in English and Amharic.
• Strong understanding of HR functions and best practices.
• Good communication, presentation, customer service, and relationship-building skills.
• Strong problem-solving abilities.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Skills Required:

• Sales / Marketing / Business / Management