Pharmacy Head

Qualifications:

• Bachelor of Science (BSc) Degree in Pharmacy from a recognized University.
• Renewed professional license and registration certificate from the relevant Health Regulatory Body is mandatory.

Experience Required:

• Minimum of 2 years and above relevant work experience as a Pharmacist with managerial exposure.
• Previous experience in positions such as Pharmacy Head, Store Head, Inventory Management, or similar leadership roles is preferred.
• Experience in private healthcare institutions is advantageous.

Key Responsibilities:

• Lead, supervise, and develop the pharmacy team to ensure efficient operations and high-quality patient care.
• Oversee drug dispensers, reception staff, cashiers, shelf stockers, registers, and other pharmacy personnel.
• Organize pharmacy operations to ensure accurate, efficient, and timely medication identification and dispensing.
• Prepare and execute prescription orders for collection or delivery.
• Order pharmacy supplies and manage inventory levels on a daily basis.
• Implement and enforce best practices for storage and handling of prescription drugs and controlled substances.
• Verify prescriptions issued by physicians before dispensing medication to clients.
• Provide customers with guidance on medication use, dosage, and possible side effects.
• Maintain approved drug lists and monitor medication expiry dates.
• Monitor pharmacy displays, shelf arrangements, and overall pharmacy presentation.
• Coordinate and liaise pharmacy activities with clinical and administrative departments.
• Address customer inquiries, concerns, and complaints professionally.
• Provide induction, orientation, and training for newly recruited pharmacy staff.
• Set performance goals and conduct regular performance evaluations for pharmacy employees.
• Prepare annual departmental plans and budget allocations.
• Prepare and submit regular departmental reports.

Skills & Competencies:

• Strong leadership, team-building, and people management abilities.
• In-depth knowledge of pharmacological uses and side effects of prescription and controlled medications.
• Advanced understanding of pharmacy regulations and safe storage protocols.
• Excellent customer service and communication skills.
• Ability to proactively monitor and follow up on pharmacy operations.
• Proficiency in pharmacy management systems and software.
• Good command of Microsoft Office applications.
• Excellent written and verbal communication skills.

Skills Required:

• Pharmaceutical