Protection Officer – Gbv Case Management Opportunity at Danish Refugee Council (DRC)

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Protection Officer – Gbv Case Management Opportunity

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Employer: Danish Refugee Council (DRC)

Employment: Full-Time | Contract

Place of Work: Hudet and Daka Suftu, Somali region - Ethiopia

Posted date: 1 day ago

Deadline: September, 07/2025 (4 days left)

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Job Opportunity: Protection Officer – GBV Case Management

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly motivated Protection Officer for our operations in Hudet and Daka Suftu, Somali region.

About the Job

Under the direct guidance and supervision of the protection team leader, the GBV Case Management officer will be primarily responsible for:

• Ensuring the quality, effectiveness, and technical soundness of GBV case management services provided by caseworkers.
• Strengthening the technical capacity of the case management team.
• Ensuring proper documentation and adherence to standards.
• Promoting staff well-being and professional development.

Main Duties and Responsibilities

Your main duties will include:

• Providing ongoing technical guidance and mentorship to GBV caseworkers.
• Promoting staff well-being by creating a supportive environment.
• Conducting individual supervision sessions with each GBV caseworker weekly.
• Facilitating bi-weekly case management team meetings.
• Performing thorough reviews of case files bi-weekly.
• Conducting regular capacity assessments of GBV caseworkers.
• Developing monthly supervision plans in collaboration with each caseworker.
• Monitoring the quality and consistency of data entry into systems.
• Providing direct supervision and mentoring to case management staff.
• Identifying training needs and developing capacity-building plans.
• Delivering training sessions and on-the-job support.
• Providing direct case management support for complex cases.
• Ensuring all interventions uphold the safety, dignity, and confidentiality of survivors.
• Undertaking any other protection-related tasks as assigned.

Reporting and Administrative Responsibilities

• Maintaining and regularly updating the case management database.
• Entering client data on the DRC Case Management IM system.
• Ensuring timely procurement of case management materials.
• Compiling case management weekly/monthly and annual reports.

Experience and Technical Competencies

• A minimum of 2 years of experience in GBV case management.
• Demonstrated organizational skills in complex circumstances.
• Field experience in an emergency context is highly desirable.
• A high level of personal initiative and analytical skills.
• Demonstrated people management skills.
• Strong interpersonal skills and ability to maintain working relationships.
• Cultural sensitivity and commitment to DRC values.
• Good communication skills.
• A sensitive approach to external representation.

Education

University degree in social work, social science, law, or other relevant fields from a recognized institution.

Language Requirements

Good proficiency in written and spoken English and Somali.

Core Competencies

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: Focus on reaching results while ensuring an efficient process.
• Collaborating: Involve relevant parties and encourage feedback.
• Taking the lead: Take ownership and initiative while aiming for innovation.
• Communicating: Listen and speak effectively and honestly.
• Demonstrating integrity: Uphold and promote the highest standards of ethical conduct.

Contract Details

Contract length: Four Months

Contract Type: National

Band: H2 – Non-Management

Duty Station: Hudet (1) and Daka Suftu (1), Somali region

Required Employees: 2

Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees.

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