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Receptionist at MURA HEALTH CARE PLC



Position Title: Receptionist
Employer: MURA HEALTH CARE PLC
Employment: Full-Time | Permanent
Place of Work: Shaggar City - Ethiopia
Salary: Salary is attractive and Negotiable
Posted date: 3 weeks ago
Deadline: Submission date is over


Job Summary

The Receptionist serves as the first point of contact for patients and visitors, providing courteous, organized, and efficient front-desk services. The role is essential to patient satisfaction, clinic flow, and administrative efficiency.

Key Responsibilities and Duties

  • Greet patients and visitors in a professional and welcoming manner
  • Register patients and manage appointments and schedules
  • Handle phone calls, inquiries, and basic patient information
  • Maintain patient records and ensure confidentiality
  • Coordinate patient flow between reception, nursing, and clinicians
  • Manage payments, receipts, and basic billing documentation
  • Maintain a clean and organized front desk area

Required Qualifications

  • Diploma or Degree in social work, office administration, accounting, or any related field.

Preferred Skills and Competencies

  • Excellent communication and interpersonal skills
  • Professional appearance and courteous manner
  • Organizational and multitasking abilities
  • Basic computer and data entry skills

Experience Requirements

  • Previous experience in a receptionist or administrative role preferred
  • Experience in a healthcare setting is an advantage

Position: ONE




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