Senior Training Officer

Job Summary

The Senior Training Officer is responsible for planning, coordinating, and implementing employee learning and development initiatives to strengthen organizational performance and support workforce growth. The role focuses on identifying training needs, designing and delivering training programs, evaluating learning outcomes, and ensuring employees acquire the knowledge and skills necessary to achieve business objectives.

Key Responsibilities

• Assess organizational and departmental training needs through performance analysis and workforce development planning
• Design, coordinate, and implement training and capacity-building programs for employees
• Develop annual training plans and monitor execution against organizational objectives
• Prepare training materials, presentations, and learning resources
• Coordinate internal and external training sessions, workshops, and development initiatives
• Monitor training effectiveness and evaluate outcomes through feedback and performance indicators
• Maintain training records, employee learning history, and development reports
• Support leadership development, succession planning, and employee career growth initiatives
• Provide coaching and guidance to managers regarding employee development opportunities
• Ensure training activities align with company policies and strategic priorities
• Prepare periodic reports on training activities, participation, and outcomes
• Research and recommend new learning methods and training technologies

Education

• BA / MA / MBA in Human Resource Management (HRM), Management, Business Management, Business Administration, Public Administration, Leadership, or other related fields of study

Experience

• Minimum of 5 years of relevant work experience for BA degree holders
• Minimum of 3 years of relevant work experience for MA degree holders
• Experience in an insurance company is advantageous

Required Skills & Competencies

• Strong training design, facilitation, and presentation skills
• Excellent communication and interpersonal abilities
• Ability to assess learning needs and develop practical training solutions
• Strong planning, coordination, and organizational skills
• Knowledge of performance management and employee development practices
• Proficiency in Microsoft Office applications and training management tools
• Analytical thinking and problem-solving capability
• Ability to manage multiple projects and meet deadlines
• High level of professionalism and commitment to continuous improvement

Skills Required:

• Hr / Public / Admin
• Sales / Marketing / Business / Management