Position Title: Area Manager
Employer: Danish Refugee Council (DRC)
Employment: Full-Time | Contract
Place of Work: Mekelle - Ethiopia
Posted date: 9 months ago
Deadline: Submission date is over
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Area Manager for our operations in North Area Office - Mekelle.
About the job
DRC is looking for an experienced area manager for its North Area Office (covering operations in Tigray and Afar regional states) who can collaborate with key partners, donors and stakeholders to deliver humanitarian assistance to conflict and displacement affected populations. Programming includes economic recovery, protection and humanitarian disarmament and peacebuilding.
The Area Manager is expected to take on management responsibilities along with strategic leadership to lead area activities and create results which impacts the area. The Area Manager needs to be adaptive and flexible, able to lead teams working in different and remote locations, have innovative and dynamic approaches that enable programme implementation while coping with access-related issues. Representation and coordination with external stakeholders are key functions of this role, where the Area Manager is expected to enable a productive and accountable relationship with beneficiaries, communities’ leaders/representatives, relevant governmental authorities, NGOs, and UN Agencies.
This role has a country focus, including as a member of the Senior Management Team, and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.
Your main duties and responsibilities will be:
Programme management
- Responsible for the design, implementation and effective monitoring of projects, ensuring timely and quality implementation
- Engage strategically with all technical sectors as needed and provide management and strategic input/oversight
- Work closely with the program and support team to ensure spending is timely and accurately reported
- With team leaders, manage the programme activities budget lines; ensuring effective and efficient use of resources including financial, human and all assets.
- Manage local partnerships at field level and ensure follow-up with partners on timely and quality implementation, in line with DRC policies and procedures.
- Ensure overall provision of and adherence to DRC policies, procedures, guidelines, systems and standard practices
- Provide leadership in overseeing logistical/procurement, Human Resources/administration and office services activities and ensure their timely/efficient delivery.
- Comply with internal reporting requirements, contribute to, and provide quality assurance of external reports from area of operation
- Comply with internal reporting requirements, contribute to, and provide quality assurance and timeliness of internal and external reports from area level
- Strengthen efforts to document the impact of DRC activities in the area.
- Facilitate linkages and support with the Country Office and Regional technical advisors and ensure quality design and implementation of the programme
Team management
- Line manage area support and program staff ensuring inter-department co-ordination
- Establish strong communications and clear roles and responsibilities of the team, holding regular management meetings to engender accountability and quality leadership in all offices.
- People management of direct reports (including development, people planning and performance)
- Bring human resource/staff management issues to the senior management team and/or CD for decisions.
- Lead on recruitment of senior staff in coordination with SMT, as appropriate.
- Encourage a positive, innovative, and mutually supportive team spirit amongst the area team.
Representation and coordination
- Represent DRC on behalf of the Country Director with authorities, UN agencies, INGOs, NNGOs and other partners
- Takes an active role in the regional coordination platforms, including Area Based Coordination, HINGO, etc.
- Ensure appropriate DRC staff attend the ad hoc and regular meetings, clusters, and technical working groups as applicable to DRCs programme and work in the region.
- Foster relationships with Government authorities and other relevant stakeholders in the area of operation
- Maintain close working relationships with donors, national and international organizations and local counterparts
Strategic vision & programme development
- Support the Country Director and the Senior Management Team in ensuring strategic programming coherent with DRC’s operational platforms, coordinating DRC’s programme development, strengthening DRC’s programme quality, standards and learning, and enforcing DRC’s accountability and M&E frameworks.
- Lead the process of adapting DRC national strategy to the local context and circumstances
- Provide regular analysis on the context and humanitarian situation in the area for the development of project proposals and safety assessments in cooperation with the Head of Programme
- Maintain oversight of narrative and budget development of proposals and concept notes
Safety
- Ensure a safe and secure environment for DRC staff, beneficiaries, and assets by ensuring the local security procedures are up to date and SOPs are being followed in line with LSR and DRC policy, promoting regular staff training, providing safety and security analysis, recommendations, and follows-ups
As Manager the post-holder is responsible for the following:
- Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
- Accountable for people management of direct reports. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
- Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC
Experience and technical competencies:
- Minimum 7 years' experience in relevant field overseeing humanitarian and development multi-sector, multi-donor programmes in complex and volatile environments
- At least 5 years' experience in people management
- Strong leadership skills and a competence in people management
- Practical and extensive financial, Human Resources and administration management
- Substantial work experience in the areas of protection, livelihoods, humanitarian disarmament and peacebuilding and emergency response, especially with displaced/refugees communities
- Strong analytical capacity for programme design and development.
- External stakeholder management (especially with local authorities)
- Experience with relevant donor guidelines
- Proven excellent communication and report writing skills
- Full professional proficiency in English
- Demonstrated knowledge in project cycle management
- Demonstrated ability to manage and support multi-sector programmes including operational planning and problem solving
- Ability to work independently and as part of a team
- Proficiency in common computer packages and financial software i.e. Word, Excel, Power point etc
EDUCATION: (include certificates, licenses, etc.)
- Master's degree in political science, international development, economics or other relevant field.
LANGUAGE: (indicate fluency level)
- Professional fluency in English
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 1 Year
Contract Type: National Contract
Band: E2 - Management
Designation of Duty Station: North Area Office - Mekelle
Start date: 01 July, 2025
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees
