New Opening: Channel Account Manager

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The Channel Account Manager is responsible for developing, managing, and growing strategic relationships with resellers, distributors, and technology partners across East Africa. This role is crucial in driving business growth by expanding market reach, increasing sales opportunities, and ensuring strong partner alignment with company objectives.

This role will report to Country Manager

As the Channel Account Manager, you will:

• Identify, recruit, and develop new channel partners to expand the company’s market presence.
• Conduct account mapping with partners to identify key customers, potential deals, and cross-selling opportunities.
• Work with product managers and marketing teams to roll out campaigns, promotions, and incentive programs for partners.
• Ensure smooth execution of business processes, deal registrations, and compliance with company policies.
• Take ownership of the entire sales cycle, including lead generation, opportunity development, and deal closure.
• Identify key market trends, competitor activities, and customer demands to drive new business opportunities.

QUALIFICATIONS AND EXPERIENCE |

The ideal Channel Account Manager:

• Bachelor’s degree in business administration, Sales, Marketing, IT, or a related field.
• Minimum of 5 years of experience in channel sales, account management, or partner management within the IT industry.
• Proven experience in managing reseller and distributor relationships.
• Strong knowledge of the Ethiopian IT market and channel ecosystem.
• Familiarity with vendor programs, incentives, and channel partner enablement strategies.
• Account Management: Strong ability to manage key accounts, track sales performance, and develop business strategies.
• Financial Acumen: Understanding of pricing, margins, revenue targets, and profitability management.

Skills Required:

• Computer / Software / It / Data
• Sales / Marketing / Business / Management