Receptionist (Female)

Job Summary

The Receptionist is responsible for managing front desk operations, welcoming visitors, handling incoming calls, and providing general administrative and customer service support. The role requires a presentable, well-organized, and professional individual who can represent the company positively and ensure smooth day-to-day reception operations.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls appropriately.
• Manage front desk activities and maintain a tidy reception area.
• Provide basic information to clients, visitors, and staff as needed.
• Handle incoming and outgoing correspondence (emails, letters, parcels).
• Schedule appointments and manage meeting room bookings when required.
• Maintain visitor logs and ensure proper registration of guests.
• Support administrative tasks such as filing, data entry, and document handling.
• Assist internal staff with basic clerical support when needed.
• Ensure confidentiality and professionalism at all times.

Requirements

• Female candidate preferred.
• Must be fluent in English and Amharic (spoken and written).
• Must be presentable and well-groomed.
• Strong communication and interpersonal skills.
• Basic computer skills (MS Word, Excel, email handling).
• Good customer service attitude and professionalism.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to handle sensitive information with confidentiality.

Education & Experience

• High school diploma or Diploma in Office Administration, Secretarial Science, or related fields (preferred).
• Previous experience in a receptionist or customer service role is an advantage.

Skills Required:

• Customer / Service / Secretarial