Core Banking Systems Support Engineer

Job Summary

The Core Banking Systems Support Engineer is responsible for establishing and maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting and configuration audits of the core banking application. He/she also provides support to end users on core banking system related issues, sets up new product definitions on the system, debugs software-related problems using appropriate tools and maintains change control management on all approved changes made to core banking source codes.

Academic and Professional Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
• Banking business knowledge is an added advantage
• Professional ICT qualifications such as MCSE, MTA, Oracle etc. is an added advantage.

Experience

• At least Six (6) years’ experience in supporting core banking applications

Functional/Technical Competencies

• Oracle, UNIX and core banking system knowledge.
• Thorough knowledge and proven experience in supporting a core banking application.
• Practical proven experience in support and troubleshooting of core banking systems, web technology (Web logic) and other programming.
• Proven experience in systems analysis, design, implementation and support using RAD tool.
• Proven knowledge of banking operations, operations in business units and business impact analysis.
• Working knowledge of at least one 4G programming language – C#, C++, Java, HTML/XML.
• Technical skills to effectively perform system administration, systems analysis, business needs analysis, troubleshooting and deliver structured solutions in a manner that consistently produces a high quality of service.
• Development experience including Menu, Version, Enquiries and Batch set-up.
• Good understanding of overall Core Banking System architecture and working mechanism.
• Working experience with CBS Live Support and Development.

Behavioral Competencies

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action-oriented.
• Quality focus and attention to detail.
• Professionalism and integrity in line with Dashen Bank values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem-solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers)
• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Skills Required:

• Computer / Software / It / Data