Position Title: Head Of Operations
Employer: Micro Pharma PLC
Employment: Full-Time | Permanent
Place of Work: Summit - Ethiopia
Posted date: 1 month ago
Deadline: Submission date is over
Job Summary
We are seeking an experienced and results-driven Head of Operations to oversee and manage the company’s overall operations, including Import & Export activities and Health Services operations. The ideal candidate will have a proven track record in operational leadership, process optimization, and regulatory compliance, with the ability to drive efficiency and growth across multiple business functions.
Department: Operations Management
Reporting To: Managing Director / CEO
Key Responsibilities
- Provide strategic leadership and oversight of all company operations
- Manage and coordinate import and export operations, ensuring compliance with trade and customs regulations
- Oversee health services operations, ensuring quality standards, regulatory compliance, and efficient service delivery
- Develop and implement operational policies, procedures, and performance standards
- Lead, mentor, and manage departmental heads and operational teams
- Monitor operational performance, budgets, and KPIs to ensure business objectives are met
- Liaise with regulatory authorities, partners, and key stakeholders
- Identify risks, improve processes, and drive continuous operational improvement
Qualifications and Experience
- Bachelor’s degree in Business Administration, Operations Management, Logistics, Health Management, or a related field (Master’s degree is an advantage)
- Minimum 10 years of senior management experience in operations
- Proven track record managing import/export operations and service-based activities
- Strong knowledge of regulatory compliance related to trade and health services
- Demonstrated leadership, decision-making, and problem-solving skills
- Excellent communication, planning, and organizational abilities
Desirable Skills
- Experience managing multi-sector operations
- Strong financial and operational reporting skills
- Ability to work under pressure and lead complex operations
