Information Systems Officer

RESPONSIBILITIES:

THE INFORMATION SYSTEMS OFFICER MAYBE RESPONSIBLE FOR THE FOLLOWING DUTIES:

Policy Frameworks and ICT Projects, Compliance Monitoring, Risk and Quality Assurance

• Compliance Monitoring: Oversees compliance audits and monitoring activities to ensure ICT projects and operations adhere to established standards and regulatory requirements.
• Risk and Quality Assurance: Implements risk management and quality assurance processes across ICT initiatives, guiding to mitigate risks and improve delivery outcomes.
• Monitoring and Reporting: Prepare compliance reports and dashboards for senior management, highlighting gaps, risks, and recommendations for corrective actions.
• Policy Development and Oversight: Leads the creation, review, and enforcement of ICT governance policies, frameworks, and compliance standards to ensure alignment with organizational objectives. ·Project Governance and Methodology: Defines and maintains project management methodologies, templates, and workflows for ICT projects, ensuring consistency and adherence to best practices.

Liaison and Financial Management

• Governance Structures Support: Serves as the focal point for governance committees (Change Advisory Board, Architecture Review Board, Demand Management Committee), ensuring decisions are documented and communicated.
• Budgeting, Pricing, and Billing: Develop and oversee ICT budgeting, pricing models, and billing processes to ensure cost transparency, accurate financial management, and alignment with organizational priorities
• Fundraising: Plan, coordinate, and manage fundraising initiatives to secure financial resources, build donor relationships, and ensure alignment with organizational goals and compliance requirements.

ICT Service Catalogue

• Service Catalogue Management: Develop, maintain, and communicate the ICT service catalogue to ensure clarity of offerings, pricing, and service levels, supporting transparency and efficient service delivery.
• Drive digital transformation initiatives by designing, implementing, and optimizing data-driven information systems that strengthen organizational agility, support UN 2.0 mandates, and enhance field operations through innovation, interoperability, and user-centric solutions.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables, and reports using data visualization methods to enable data-driven planning, decision-making, presentation, and reporting.
• Performs any additional duties as required.

COMPETENCIES:

• Professionalism: Knowledge of information technology/information management, particularly in systems analysis, database design and programming.
• Knowledge of physical electronic security systems would be desirable. several high-level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols.
• Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity.
• Knowledge of interactive systems; good knowledge of the organization's information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems.
• Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Able to analyze and interpret data in support of decision-making and convey resulting information to management. Client orientation:
• Considers all those to whom services are provided to be “clients” and seeks to see things from the clients’ point of view.
• Establishes and maintains productive partnerships with clients by gaining their trust and respect.
• Identifies clients’ needs and matches them to appropriate solutions.
• Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.
• Keeps clients informed of progress or setbacks in projects.
• Meets the timeline for delivery of products or services to the client.
• Planning and organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates an appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

QUALIFICATIONS:

• A minimum of five years of progressively responsible experience in coordinating projects is required.
• Experience in resource mobilization, proposal writing, or partnership development with international donors, foundations, or private sector partners is desirable.
• 2 years or more of experience in data analytics or a related area is desirable.

LANGUAGE:

• English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable.

Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.

Skills Required:

• Computer / Software / It / Data