Position Title: IT Assistant
Employer: BDA Business and Agricultural Development PLC
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 1 month ago
Deadline: Submission date is over
Job Summary
The role holder will be responsible for the design, installation & maintenance of IT infrastructure to ensure stable & smooth operation of the Organization's functions.
Reports To
Head of Information Technology
Key Responsibilities
- Maintain the server’s to keep the server uptime as 100 %;
- Receive, priorities & respond to incoming work orders, calls &/or emails regarding equipment &/or connectivity problems;
- Accurately document instances of software, hardware issues failure, repair, installation and removal or other work requests;
- Ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs etc.
- Ensure effectiveness of security solutions, including firewalls, anti-virus, VPN and intrusion detection system;
- Monitor network performance, internet connection & troubleshoot problem areas as needed to identify and remedy network performance bottlenecks;
- Ensure network connectivity of all servers, workstations, telephone equipment, fax machines and other network appliances;
- Perform server & security audits and system backups and recovery;
- Maintain the daily backups of the applications; • Implement, monitor and manage CCTV and Bio matric system as per HO guidelines;
- Complete the SAP sales posting and all transactions in SAP, LS Retail and Navision as per instructions and guideline provided by operations and HO;
- Manage the entire operations in terms of all IT activities;
- Follow the instructions from HO and maintain the IT compliances as per guidelines;
- Operations support as instructed by the Management;
- Prepare monthly & adhoc MIS and update the Management on critical issues at regular interval.
Key Result Areas
- Server / POS / Network uptime
- Security Validations
- Backup Maintenance
- Satisfied End users
- On time 100% Sales postings.
Qualification
- Diploma/ BA Degree in Computer Science or related fields
- 1 plus years of experience
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