Medical Director

About the Role

ISON Group in Ethiopia is seeking a highly experienced and respected Medical Director to lead clinical operations, ensure regulatory compliance, and uphold the highest standards of patient care. This is a senior leadership role based in Addis Ababa, requiring a seasoned physician with strong clinical governance experience, excellent communication skills, and a deep understanding of Ethiopian healthcare regulations.

Experience in telehealth or digital health will be considered a strong advantage.

Key Responsibilities:

Clinical Leadership & Governance

• Lead all clinical operations and ensure excellence in patient safety and quality of care
• Develop, implement, and monitor clinical policies, SOPs, and treatment guidelines
• Oversee clinical audits, performance metrics, and quality improvement initiatives
• Ensure adherence to ethical, professional, and medical best practices

Regulatory Compliance & Licensing

• Ensure full compliance with Ethiopian healthcare laws, medical council requirements, and licensing regulations
• Serve as the primary clinical liaison with regulatory authorities and health institutions
• Maintain updated knowledge of national healthcare policies and regulatory changes
• Support inspections, audits, accreditation, and regulatory reporting

Telehealth & Digital Health Oversight (Preferred)

• Oversee telemedicine and remote care clinical protocols
• Ensure clinical governance for virtual healthcare services
• Support safe, compliant, and effective telehealth delivery models

Medical Team Leadership & Development

• Supervise, mentor, and guide physicians, nurses, and clinical staff
• Lead recruitment, training, clinical performance reviews, and continuous medical education
• Foster a culture of accountability, excellence, and patient-centered care

Operational & Strategic Collaboration

• Partner with operations, quality, technology, and business teams to optimize care delivery
• Provide medical leadership for service expansion, innovation, and growth initiatives
• Support partnerships with hospitals, insurers, employers, and healthcare institutions
• Represent ISON Group in professional and medical forums when required

Communication & Patient Experience

• Ensure high standards of communication, empathy, and professionalism in patient interactions
• Act as a trusted clinical spokesperson for internal and external stakeholders
• Promote a strong patient experience and service excellence culture

Required Qualifications & Experience

• Medical Degree (MD / MBBS or equivalent) from a recognized institution
• Licensed medical practitioner in Ethiopia (or eligible for Ethiopian medical licensing)
• Minimum 8–10 years of clinical experience, including leadership or supervisory roles
• Strong understanding of Ethiopian healthcare regulations, compliance frameworks, and medical governance
• Demonstrated experience in clinical governance, quality management, and patient safety
• Excellent communication, leadership, and interpersonal skills
• Experience in telehealth, digital health, or remote care is a strong advantage
• Proven ability to manage multidisciplinary clinical teams

Key Skills & Competencies

• Senior clinical leadership
• Regulatory and compliance expertise
• Strong verbal and written communication
• Stakeholder management and negotiation
• Strategic planning and clinical decision-making
• Ethical judgment and professionalism
• Adaptability in fast-growing healthcare environments

What We Offer

• Opportunity to lead a major healthcare initiative in Addis Ababa
• Leadership role within the ISON Group’s regional healthcare expansion
• Competitive compensation aligned with industry standards
• Career growth, regional exposure, and a high-impact leadership platform