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Role Overview:
Our law office is seeking an Office IT & Services Coordinator to manage our technology infrastructure, ensuring smooth operations by handling Microsoft 365, providing essential IT support, and overseeing website hosting. Graphic design skills are a significant plus for this role.
About the Company:
We are a corporate law office in Addis Ababa committed to providing high-quality legal services. We foster a collaborative and professional environment where innovation and efficiency are valued.
Responsibilities:
• Microsoft 365: Manage subscriptions, configure services (Exchange, SharePoint, Teams, etc.), ensure security and compliance, monitor usage, and advise on optimization.
• IT Support: Provide first-line technical support to our legal team and staff, troubleshoot hardware and software issues, manage user accounts, and assist with office equipment.
• Website Hosting: Coordinate with providers for optimal website performance and security; manage domains and perform basic updates.
• Graphic Design (Advantageous): Assist in the creation of visually appealing internal and external communication materials.
Qualifications:
• BA Degree in IT, Computer Science, or a related field.
• A minimum of 2 years of proven experience managing Microsoft 365 subscriptions and providing IT support in a professional office setting.
• Solid understanding of Microsoft 365 administration, security, and compliance features.
• Experience with troubleshooting common hardware, software, and network issues.
• Familiarity with website hosting management principles.
• Excellent problem-solving, communication, and organizational skills.
• Ability to work independently and as part of a team.
• Bonus: Proficiency in graphic design software such as Adobe Photoshop, Illustrator, Canva, or similar tools and a portfolio showcasing previous work.