Associate UX/UI Designer (Product Development)

Job Objective:

Designs user experiences (UX) and user interfaces (UI) for products with growing independence and ownership.

Main Duties and Responsibilities

• Executes design tasks across research, wire framing, prototyping, and visual design, while receiving guidance from senior designers and continuously advancing their skills.
• Conduct user research through interviews, surveys, usability tests, field studies, and competitor analysis.
• Assist in conducting UX research and translating findings into low-to-mid fidelity wireframes.
• Participate in defining and refining personas using research insights.
• Support the creation of intuitive UI elements such as icons, layouts, components etc.
• Support the Help design of user flows, interaction models, and screen transitions.
• Organize content and features using information architecture and sitemap planning.
• Contribute to maintaining UI/UX documentation and design libraries.
• Collaborate with IT team to ensure UI implementation reflects design intent.
• Participate in design critiques and agile team discussions to refine design output.
• Learn and apply core UX principles like usability, hierarchy, and user psychology.
• Test the developed application to ensure the implemented UI/UX by the IT team matches the approved designs.
• Support problem definition by summarizing user needs and challenges from research data.
• Explore multiple ideation techniques such as sketching, storyboarding, and card sorting to contribute design ideas.
• Assist in developing user scenarios and use cases to validate design direction.
• Practice version control and design history tracking to maintain a clear design process.
• Responsible for the day-to-day aspects of the team, including planning/scheduling, process management, and task delivery with regard to assigned responsibilities.
• Assist in establishing and monitoring metrics to ensure customer satisfaction
• Prepare, consolidate, review and deliver periodic reports.
• Act upon the duties of UX/UI Designer in his/her absence.
• Perform other related duties as assigned by the supervisor.

Qualification

• BSC Degree in Computer Science, Software Engineering, Information Systems, Electrical and Computer Engineering or other related fields. Certificate in UX/UI/graphic design is advantageous.
• Minimum of 4 years’ professional experience, of which 3 years in the area of UX/UI or Graphic Design. Experience in banking industry is advantageous.

Skills Required:

• Computer / Software / It / Data