Receptionist

Job Summary

The Receptionist is responsible for creating a positive first impression for visitors, clients, and guests by providing professional front desk services. The role involves handling incoming calls, managing visitor records, coordinating communication, and supporting day-to-day administrative activities to ensure smooth office operations.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and courteous manner
• Answer, screen, and direct incoming telephone calls to the appropriate departments or personnel
• Receive, record, and relay messages accurately and promptly
• Maintain visitor logs and manage guest registration procedures
• Handle incoming and outgoing correspondence, emails, and documents
• Provide information regarding company services, departments, and office procedures
• Schedule appointments and coordinate meeting arrangements when required
• Maintain cleanliness and organization of the reception area
• Assist with filing, photocopying, scanning, and other administrative tasks
• Monitor office supplies and report replenishment needs
• Support various departments with administrative and clerical activities
• Perform other duties assigned by the immediate supervisor

Qualification:

• BA Degree in any Social Science field

Experience:

• 0–2 years of relevant work experience

Skills:

• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Professional appearance and positive attitude
• Good organizational and time management skills
• Ability to multitask and handle visitors professionally
• Basic knowledge of office administration procedures
• Proficiency in Microsoft Office applications
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• High level of integrity, courtesy, and professionalism

Skills Required:

• Customer / Service / Secretarial
• Social / Science / Project / Management / Development