Receptionist /Admin Assistant

Job Summary: The Receptionist/Admin Assistant is responsible for providing efficient administrative and clerical support while maintaining excellent communication and a professional attitude. The role involves assisting visitors, managing office communications, coordinating logistics, and supporting staff with administrative tasks, while upholding organizational values and ensuring smooth day-to-day office operations.

Qualification:

• Bachelor’s Degree in Office Management, Secretarial Sciences, or related field

Experience:

• Minimum of 1–2 years of relevant experience in office management (NGO experience is an advantage)
• Formal training in office procedures, Microsoft Office applications, and office equipment
• Knowledge of office administration and basic bookkeeping procedures is a plus

Language:

• Proficiency in English and Amharic
• Knowledge of a regional language is required
• Additional national languages are an advantage

Skills & Competencies:

• Strong organizational, problem-solving, and multitasking skills
• Excellent communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work under pressure and manage time effectively
• Strong team-building and coordination skills
• Computer proficiency, including word processing and spreadsheets
• Strong decision-making and analytical skills
• Ability to maintain confidentiality and professionalism

Key Responsibilities:

• Manage incoming calls, direct them appropriately, and take messages
• Greet and assist visitors professionally
• Arrange and coordinate meetings, trainings, and workshops
• Handle administrative tasks such as filing, data entry, scanning, and correspondence
• Manage travel arrangements, hotel bookings, and guest accommodations
• Maintain office records, documents, and visitor logs
• Support staff with logistics, event coordination, and administrative needs
• Prepare payment documentation and handle office-related financial processes
• Monitor calendars and coordinate staff engagement activities
• Perform other duties assigned by the supervisor

Salary:

• As per the organization’s scale

Place of Work:

• Head Office