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British Embassy

TWG Assistant Officer at British Embassy



Position Title: TWG Assistant Officer
Employer: British Embassy
Employment: Full-Time | Contract
Place of Work: Addis Ababa - Ethiopia
Salary: USD 458,74
Posted date: 8 months ago
Deadline: Submission date is over


The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organizational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category: Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory: Estate Operations

Job Description (Roles and Responsibilities)

Main purpose of job:

The job holder will be working as part of the post technical team. The job holder main objective will to assist the general operation of technical work group (TWG) office - in related with work request process, staff management, control and record keeping. Supporting the department to achieve its goal by helping customers get a quality service.

Roles and responsibilities:

Technical team general operation support (75%):

  • First point of contact for work request enquires submitted to the technical team.
  • HERA : Raising requisitions (purchase order ) and receiving goods and services.
  • Liaise with business partners, contractors, service providers and government offices to facilitate enquires.
  • Estate record keeping, inputting information on IT package, updating work progress, Recording the staff annual leave, preparing monthly overtime sheet.
  • Process works requests and Preventive planned maintenance (PPM) schedule.
  • Record all completed works requests including costs.
  • Pyramid: Entering maintenance information.

Administrative support (25%):

  • To deputise for the TWG office manager in their absence.
  • Processing day labours weekly payment and passing on to accounts.
  • Check fuel distribution list and send it to the transport team every month.
  • Check all TWG vehicle journey sheets.
  • Communicating with land lords by representing the technical team.
  • Skills to maintain a variety of strategic engagement tools and respond in a timely manner to queries.

Essential qualifications, skills and experience

  • Degree in customer service,management or related field
  • Basic computer skills
  • Knowledge on Health and safety procedure
  • Written and verbal communication
  • Organisational skill
  • Microsoft Office Skills
  • Email etiquette
  • Problem-solving and Critical Thinking Skills

Desirable qualifications, skills and experience

  • Event Coordination and Logistics Management

Required behaviours

Communicating and Influencing, Delivering at Pace, Working Together

Application deadline: 16 June 2025

Grade: Administrative Assistant (AA)

Salary: USD 458,74

Type of Salary: monthly

Start Date: 1 July 2025

Additional information

  • The British Embassy will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit
  • The responsibility lies on the successful candidate to:1.Obtain the relevant permit2.Pay the fees for the permit3.Make arrangements to relocate4.Meet the costs to relocation
  • Base salary is subject to tax and other statutory deductions.
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
  • Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles
  • Reference checking and security clearances will be conducted on successful candidates
  • Please log into your profile on the application system on a regular basis to review the status of your application
  • Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months, the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate




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