Position Title: Customer Service & Post Sales Officer (Female only)
Employer: METRO Real Estate
Employment: Full-Time | Permanent
Place of Work: Bole, Addis Ababa - Ethiopia
Posted date: 6 months ago
Deadline: Submission date is over
About Company
METRO Real Estate is a subsidiary of Kangaro Industrial Group S.C., a diversified company with over 58 years of experience across various sectors. We are a trusted developer in Ethiopia, committed to developing and delivering quality and affordable residential and commercial real estate facilities to middle and high-income groups.
Qualification
Background in:
- Customer service
- Reception
- Customer relations
- Support service admin in real estate
Job Duties:
- Excellence in dressing code and well-presentable.
- Confident and bold demeanor.
- Greet and assist visitors in a professional manner.
- Answer phone calls and handle inquiries or redirect as needed.
- Provide accurate information about the company’s products and services.
- Maintain a clean and welcoming reception area.
- Handle client complaints or requests efficiently and politely.
- Support daily administrative tasks and office coordination.
- Ensure excellent customer experience at all touchpoints.
