Hostess

Job Summary

We are seeking a well-presented, professional, and customer-focused Hostess to join our fine dining restaurant. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and an exceptional dining experience from arrival to departure.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and present menus
• Maintain an organized and clean reception area
• Handle guest inquiries and provide accurate information
• Coordinate with service staff to ensure smooth restaurant operations
• Manage waiting lists during busy hours and ensure fair guest flow
• Assist in maintaining a positive guest experience throughout their visit

Qualifications

• Proven experience as a Hostess or in customer service (preferred)
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Strong customer service orientation with attention to detail
• Ability to work in a fast-paced and high-pressure environment
• Basic knowledge of restaurant operations
• Flexibility to work evenings, weekends, and holidays

Skills Required:

• Customer / Service / Secretarial
• Hotel / Tourism