Position Title: Jr. Booking Agent
Employer: Hybrid Designs Plc
Employment: Full-Time | Permanent
Place of Work: Around Denbel , Around hayahulet , Araound Megenagna 24 kebele ,welo sefer , Agona , kera , Gofa , Addisu Gebeya , Mexico , Lideta , shola megenagna , ferencay , Lamberet ,Around Bole, Addis Ababa - Ethiopia
Posted date: 2 months ago
Deadline: Submission date is over
About the Company
Hybrid Designs PLC/RIDE is at the forefront of mobility technology, dedicated to creating simple ,practical, and efficient mobility systems in Ethiopia & Africa. Our goal is to provide safe, reliable, and fast transportation services to Ethiopia & Africa to improve the quality of life and connect people to opportunity. We want to hire highly energetic, Professional Top Tier Talented Candidates, If you are Energetic & Professional you are welcome to join our professional team.
Job Summary
We are seeking a detail-oriented and customer-focused Junior Booking Agent to join our call center team. The role involves handling inbound and outbound calls, managing customer bookings, providing accurate information, and ensuring a high level of customer satisfaction. This position is ideal for individuals who are passionate about customer service and can thrive in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries via phone, platform in a timely and professional manner.
- Process bookings, cancellations, and modifications accurately using the company’s reservation system.
- Provide service information, pricing, and availability to customers.
- Basic computer and smartphone usage.
- Familiarity with data entry and customer call logging systems.
- Typing speed of at least 25–35 WPM is recommended.
Qualifications
- Education: Diploma or Degree in Customer Service, Management , Marketing, Business Administration, Public administration, or related fields.
- Experience: Zero Years of experience
- Skills:
- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Good data entry and computer skills (MS Office, CRM, booking software).
- Ability to multitask and work under pressure.
- Attention to detail and accuracy.
Note - residential Location Around Denbel , Around hayahulet , Araound Megenagna 24 kebele ,welo sefer , Agona , kera , Gofa , Addisu Gebeya , Mexico , Lideta , shola megenagna , ferencay , Lamberet ,Around Bole
We are looking to hire IMMEDIATELY — APPLICANT MUST BE ABLE TO BEGIN THE REQUIRED POSTION IMMEDIATELY
Perks + Benefits
- Transport Allowance
