Jr. Booking Agent

About the Company

Hybrid Designs PLC/RIDE is at the forefront of mobility technology, dedicated to creating simple ,practical, and efficient mobility systems in Ethiopia & Africa. Our goal is to provide safe, reliable, and fast transportation services to Ethiopia & Africa to improve the quality of life and connect people to opportunity. We want to hire highly energetic, Professional Top Tier Talented Candidates, If you are Energetic & Professional you are welcome to join our professional team.

Job Summary

We are seeking a detail-oriented and customer-focused Junior Booking Agent to join our call center team. The role involves handling inbound and outbound calls, managing customer bookings, providing accurate information, and ensuring a high level of customer satisfaction. This position is ideal for individuals who are passionate about customer service and can thrive in a fast-paced environment.

Key Responsibilities

• Respond to customer inquiries via phone, platform in a timely and professional manner.
• Process bookings, cancellations, and modifications accurately using the company’s reservation system.
• Provide service information, pricing, and availability to customers.
• Basic computer and smartphone usage.
• Familiarity with data entry and customer call logging systems.
• Typing speed of at least 25–35 WPM is recommended.

Qualifications

• Education: Diploma or Degree in Customer Service, Management , Marketing, Business Administration, Public administration, or related fields.
• Experience: Zero Years of experience
• Skills:
  • Excellent verbal and written communication skills.
  • Strong listening and problem-solving abilities.
  • Good data entry and computer skills (MS Office, CRM, booking software).
  • Ability to multitask and work under pressure.
  • Attention to detail and accuracy.

Note - residential Location Around Denbel , Around hayahulet , Araound Megenagna 24 kebele ,welo sefer , Agona , kera , Gofa , Addisu Gebeya , Mexico , Lideta , shola megenagna , ferencay , Lamberet ,Around Bole

We are looking to hire IMMEDIATELY — APPLICANT MUST BE ABLE TO BEGIN THE REQUIRED POSTION IMMEDIATELY

Perks + Benefits

• Transport Allowance

Skills Required:

• Customer / Service / Secretarial
• Hr / Public / Admin
• Sales / Marketing / Business / Management