Junior IT Officer

Job Summary:

The Junior IT Officer is responsible for supporting the organization’s day-to-day IT operations, maintaining computer systems and networks, providing technical support to employees, and ensuring the smooth functioning of hardware, software, and communication systems. The role requires a motivated and detail-oriented professional with strong problem-solving and communication skills.

Key Responsibilities:

• Provide technical support and troubleshooting for hardware, software, printers, and network-related issues.
• Install, configure, and maintain computers, operating systems, and office applications.
• Support users with email setup, internet connectivity, and system access issues.
• Monitor and maintain the organization’s IT systems and network infrastructure.
• Assist in system updates, backups, and data recovery processes.
• Maintain inventory records of IT equipment and accessories.
• Support installation and maintenance of antivirus and security systems.
• Assist in troubleshooting network, server, and connectivity problems.
• Ensure proper documentation of IT support activities and technical issues.
• Coordinate with vendors and service providers for IT-related maintenance when required.
• Support implementation of IT policies, procedures, and security standards.
• Provide basic training and guidance to employees on IT systems and applications.
• Perform other related duties assigned by the supervisor.

Job Requirements:

• Qualification: BSc Degree or Diploma in Computer Science, Information Technology, Information Systems, Software Engineering, or related fields.

• Experience: 0–2 years of relevant work experience. Fresh graduates are encouraged to apply.

Required Skills:

• Basic knowledge of computer hardware, software, and networking concepts.
• Proficiency in Microsoft Office applications and Windows operating systems.
• Understanding of troubleshooting techniques and IT support practices.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and within a team environment.
• Strong organizational and time management skills.
• Knowledge of network devices, routers, and switches is an added advantage.
• Basic understanding of cybersecurity and data protection practices.
• High level of integrity, professionalism, and willingness to learn.

Skills Required:

• Computer / Software / It / Data