Outbound Warehouse Operation Supervisor

Job Summary The job holder is responsible for managing outbound warehouse operations, ensuring accurate stock movement, efficient delivery coordination, and maintaining operational standards. He/she supervises warehouse staff, supports fleet operations, and ensures timely and accurate reporting of logistics activities.

Job Requirement

Educational Requirements: Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or related field.

Work Experience: A minimum of 3–5 years of experience in warehouse or logistics operations, with at least 2 years in a supervisory or team leader role in outbound operations.

Key Responsibilities:

Stock Movement & Inventory Control:

• Ensure accurate stock movement from warehouse to showroom locations
• Monitor showroom stock levels and report risks of stockouts or overstocks
• Support inventory accuracy through proper recording of outbound transactions
• Enforce FIFO practices to reduce stock aging and maintain product quality

Warehouse Layout, Space Utilization & Standards:

• Maintain proper organization of outbound storage and staging areas
• Ensure efficient space utilization and smooth workflow in outbound operations
• Enforce 5S standards to maintain cleanliness, order, and operational efficiency

Fleet & Resource Support:

• Support monitoring of vehicle utilization, fuel usage, and basic maintenance coordination
• Ensure delivery vehicles are properly loaded, dispatched, and returned on schedule
• Supervise drivers, clerks, and casual workers to ensure daily operational discipline

Reporting & Operational Tracking:

• Prepare daily and weekly outbound operation reports
• Track delivery performance, order accuracy, and stock movement
• Report operational issues and recommend corrective actions to management

Team Supervision & Performance Management:

• Supervise delivery drivers, warehouse clerks, and casual workers
• Ensure adherence to safety procedures, operational standards, and discipline
• Provide on-the-job guidance, coaching, and performance feedback

COMPETENCY

• Warehouse & Logistics Operations Execution
• Inventory Handling & Stock Control
• Delivery Coordination & Route Management
• Fleet Utilization Awareness
• Process Discipline (5S / FIFO practices)
• Team Supervision & Workforce Coordination
• Basic Reporting & Operational Tracking

Skills Required:

• Logistics / Supply / Chain
• Sales / Marketing / Business / Management