Quality Engineering Manager – Apply Today at Safaricom Telecommunication Ethiopia
Position Title: Quality Engineering Manager
Employer: Safaricom Telecommunication Ethiopia
Employment: Full-Time | Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 1 day ago
Deadline: December, 21/2025 (5 days left)
About the Company
At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.
Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people.
Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future
Responsibilities
Key accountabilities and decision ownership:
Leadership
- Regular team and one-on-one engagements
- Build the technical digital skillset according to the fit for future program
- Team technical leadership and performance management
Test Automation
- Responsible for automating test regression suites for core IT & channels to ensure 4:1 automation to manual test ratio.
- Responsible for ensuring 100% use of test automation in all levels of testing within core IT & channels domain
- Responsible for implementing the test automation framework
Functional Testing
- Responsible for ensuring 100% test coverage of functional requirements
- Responsible for ensuring all quality chapters within channels & core IT adhere to the standard test process including defect management
- Responsible for leading test activities in upgrades ,patches and fail overs in core IT systems ensuring zero defect leakage and revenue loss due to bugs
Non-Functional Testing
- Responsible for 100% test coverage on non function requirements (performance,security,compatibility)
- Responsible for giving technical leadership in performance engineering and architecture optimization
- Responsible for defing OAT criteria ensuring adherance
Systems accountability
- Accountable for the quality of all channel and core IT systems
Core competencies, knowledge and experience:
Business Competencies
Working With Others
- Consciously takes steps to make the most of every conversation/interaction
- Identifies people’s needs, interests and motives to be able to influence the decisions they make
- Communicates simply to excite and engage people
- Pro-actively adapts own style and approach to build rapport, and work with others more effectively
- Builds and maintains strong relationships and networks
Operational Excellence
- Targets effort and resources on high-value, high impact activity
- Focuses on achieving maximum performance and driving continuous improvement
- Thinks about processes and problems cross-functionally and end-to-end
- Uses knowledge of products, technology, process, systems and policy to solve problems
Creativity and Innovation
- Finds creative ways to exploit opportunities and solve problems
- Takes risks and pushes what is possible
- Experiments with unorthodox approaches
Business Know-how
- Uses data and research to make decisions that are competitively and financially robust
- Balances current and future needs
- Acts in line with legal, regulatory, professional and ethical standards
Qualifications
Must have technical / professional qualifications:
- Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject.
- Must have ISTQB Certification (Test Manager certification, Advanced test automation certification or performance testing certification)
- 5 years + experience in software testing in a busy IT environment
- Strong understanding of the software Testing Life cycle
- Experience in managing large test teams
- Ability to effectively manage competing resources and priorities
- Experience and vast knowledge in Test Driven Development approaches
- Must have experience in CI/CD tools such as Jenkins/Drone/Travis/GitlabCi
- Experienced in at least one mainstream programming language (Java, Python, JavaScript) with a bias towards Java
- Strong risk identification and mitigation planning skills
- Experience in Micro services and containerization platforms
- Experience in Test automation tools and techniques such as Selenium, TestNG, cucumber, Appium etc.
- Experience in performance engineering and tools such as JMeter, Locust.io, HP Load runner
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