Sales Engineer

Job Summary:

We are an Addis Ababa–based Electro-Mechanical Design and Manufacturing company delivering outstanding products and providing custom solutions in specialized fields. The company’s mission is to replace imported products through homegrown design and manufacturing excellence. We serve industrial clients by designing and fabricating custom machinery, components, structural products, and assemblies using advanced CNC technology. Puagume 1 Manufacturing One Member PLC is seeking a responsible and organized Sales Engineer to support customer communication, order follow-up, site measurements, and proper documentation of customer requirements.

Key Responsibilities

• Receive customer inquiries and collect complete customer information.
• Understand customer needs, product requirements, quantity, site conditions, and expected delivery dates.
• Visit customer sites when required and take accurate measurements.
• Fill customer data forms, measurement forms, order intake forms, and project requirement sheets.
• Take photos, sketches, and measurement notes when needed.
• Prepare clear order summaries for internal use.
• Submit accurate customer requirements, measurements, photos, sketches, and reference materials to relevant departments.
• Follow up with customers for missing information, clarification, and confirmation of requirements.
• Maintain organized customer records and order tracking documents.
• Report daily customer inquiries, active orders, pending measurements, and follow-up status to management.
• Ensure all customer communication is professional, polite, and properly documented.

Required Qualifications

• Diploma or Degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Civil Engineering, Architecture, Sales Engineering, or related field.

• Experience in manufacturing, metal works, furniture, construction materials, machining, or fabrication is highly preferred.

• Ability to take accurate measurements and understand basic technical drawings or sketches.

• Good communication and customer handling skills.

• Basic computer skills, including Google Forms, Google Sheets, Microsoft Excel, or similar tools.

• Ability to organize customer data and follow company workflow procedures.

• Honest, disciplined, punctual, and detail-oriented.

Preferred Skills

• Knowledge of sheet metal works, furniture manufacturing, metal fabrication, construction materials, or installation works.

• Ability to read simple drawings and prepare site measurement notes.

• Experience in sales, customer service, or technical customer support.

• Good reporting and follow-up skills.

Skills Required:

• Architecture / Urban / Planning
• Automotive
• Civil / Engineering / Cotm
• Industrial / Manufacturing
• Mechanics / Mechanical / Engineering