Technical Operations Manager

Job Summary:

The Technical Operations Manager is responsible for leading and managing all technical functions of the organization, ensuring the successful planning, coordination, execution, and delivery of projects. The role provides strategic and operational leadership across engineering, project management, design, and technical teams while driving operational excellence, quality standards, and client satisfaction.

Key Responsibilities

Technical Leadership & Operations

• Lead and manage all technical departments including Project Management, Electrical Engineering, Office Engineering, and Design teams.
• Establish technical standards, operational systems, and execution procedures across projects.
• Ensure alignment between project planning, design development, procurement, execution, and final delivery.
• Monitor overall project performance and implement corrective actions when needed.

Project Delivery & Execution

• Oversee execution of all company projects from design through commissioning and handover.
• Ensure projects are delivered on time, within budget, and according to technical requirements.
• Review project schedules, resource allocation, and operational priorities.
• Support resolution of technical issues and remove project bottlenecks.

Design & Engineering Oversight

• Review and approve technical designs, drawings, specifications, and engineering outputs.
• Ensure designs are practical, efficient, and aligned with project objectives.
• Maintain quality control across technical deliverables and field execution.

Team Leadership & Development

• Lead, mentor, and develop technical teams to improve performance and accountability.
• Set department goals, KPIs, and performance expectations.
• Support recruitment, onboarding, and development of technical staff.

Operational Excellence

• Improve internal systems, reporting structures, and technical workflows.
• Drive innovation and continuous improvement across project operations.
• Coordinate with finance, procurement, and client teams to ensure operational efficiency.

Client & Stakeholder Management

• Represent the technical function in meetings with clients, consultants, contractors, and partners.
• Ensure strong communication and professional project management practices.

Qualifications & Experience

• Bachelor’s degree in Electrical Engineering, Civil Engineering, Electromechanical Engineering, Architecture, Construction Management, or related field.
• Minimum 8+ years of experience in engineering, construction, infrastructure, or project operations.
• Minimum 3 years of leadership experience managing technical or project teams.
• Strong understanding of project delivery, engineering coordination, and technical operations.
• Experience managing multidisciplinary teams and complex projects.
• Strong problem-solving and decision-making ability.
• Excellent communication and leadership skills.

Preferred Qualifications

• Experience in infrastructure, smart city, landscape lighting, or electromechanical projects.
• Knowledge of BOQ, estimation, tendering, and project controls.
• Experience with project management systems and reporting tools.

Key Competencies

• Leadership and people management.
• Strategic and operational thinking.
• Technical decision-making.
• Project execution excellence.
• Problem-solving and accountability.
• Cross-functional collaboration.

Performance Indicators (KPIs)

• Project delivery performance.
• Quality and technical compliance.
• Budget and schedule achievement.
• Team productivity and development.
• Client satisfaction.
• Operational efficiency.

Skills Required:

• Electrician / Electronics / Electrical / Engineering