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Ahadu Bank
Verified
Customer Service Officer I
Addis Ababa - Ethiopia
Full-Time
Permanent
Posted
2 weeks ago
Experience
1 Year
Deadline
Closed
Education Requirements
- Bachelor’s Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields.
Experience Requirement
- Minimum of 1 year relevant banking experience.
Key Responsibilities
- Provide high-quality customer service by handling client inquiries, requests, and complaints efficiently.
- Process customer transactions including deposits, withdrawals, and account updates accurately.
- Assist customers in opening and managing bank accounts and other financial products.
- Ensure compliance with bank policies, procedures, and regulatory requirements.
- Maintain proper records of customer interactions and transactions.
- Promote bank products and services to customers to support business growth.
Required Skills
- Strong communication and interpersonal skills.
- Attention to detail and accuracy.
- Customer-oriented mindset with problem-solving ability.
- Basic computer skills and familiarity with banking systems.
- Ability to work under pressure and manage multiple tasks.
Skills Required:
- Accounting / Finance
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