IT Officer

Job Summary:

IT Officer will assist in maintaining the organization’s IT systems, providing technical support, and ensuring the smooth operation of hardware, software, and network systems within the facility.

Key Responsibilities:

• Provide first-level technical support to employees (hardware, software, and network issues).
• Install, configure, and maintain computers, printers, and other IT equipment.
• Assist in maintaining network systems and internet connectivity.
• Assist in managing company networks, including LAN/WAN and internet connectivity.
• Monitor system performance and troubleshoot issues promptly.
• Support software installations, updates, and user account management.
• Maintain IT inventory and documentation.
• Ensure data security, backups, and antivirus protection.
• Assist in implementing IT policies and procedures.
• Support users with system access, email configuration, and troubleshooting activities.
• Assist in maintaining servers, databases, and system performance monitoring.
• Prepare technical reports and maintain proper IT records.

Qualifications & Experience:

• Degree in Information Technology, Computer Science, or related field.
• Minimum 2 years’ relevant work experience.
• Experience in hardware and software maintenance, networking, and technical support is advantageous.

Required Skills:

• Ability to work independently and as part of a team.
• Excellent analytical, problem-solving, and reporting skills.
• Strong communication and teamwork abilities.
• High level of accuracy, integrity, and attention to detail.
• Good knowledge of computer systems, networking, and troubleshooting.
• Proficiency in Microsoft Office applications and IT support tools.
• Ability to handle multiple tasks and meet deadlines.

Skills Required:

• Computer / Software / It / Data