Princess Treatment
Salon And Business Development Manager (Female only) at Princess Treatment
Posted
1 month ago
Experience
1+ Year
Deadline
Closed
Main Purpose:
Lead daily salon operations, manage staff performance, ensure customer satisfaction, and drive revenue growth through business development.
Core Responsibilities:
- Manage daily salon workflow and operations.
- Create and manage staff schedules.
- Supervise, train, and motivate salon staff.
- Ensure operational readiness and service efficiency.
Customer Experience Responsibilities:
- Maintain premium customer service standards.
- Handle escalated customer complaints.
- Improve customer satisfaction and retention.
Sales & Revenue Responsibilities:
- Monitor service performance and revenue trends.
- Promote salon packages, memberships, and services.
- Increase customer retention and repeat business.
Business Development Responsibilities:
- Acquire new individual and corporate clients.
- Build referral networks and local partnerships.
- Track self-sourced clients for commission verification.
Compensation Structure:
- Base salary.
- 10% profit share on verified self-sourced clients.
Reporting Responsibilities:
- Submit operational and sales performance reports.
- Maintain verified records of acquired clients.
Authority:
- Daily operational leadership.
- Staff scheduling and supervision.
- Service quality enforcement.
Key Performance Focus:
- Revenue growth.
- Customer satisfaction.
- Staff performance.
- Service quality.
- Client retention.
Does NOT Handle:
- Payroll processing.
- Financial bookkeeping.
- HR final decisions.
- Administrative compliance systems.
- PR/media collaborations.
Qualification
- The applicant needs to have experience in the beauty sector
Skills Required:
- Sales / Marketing / Business / Management
- Therapy / Spa / Massage
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