Senior Technical Trainer

Job description

The role is responsible for developing, delivering, and evaluating technical training programs for ATM engineers, technicians, and support staff.

The position ensures that maintenance and operational personnel have the required technical skills to install, configure, repair, and maintain ATM hardware and software systems.

The trainer also collaborates with equipment manufacturers and vendors to keep training materials updated and aligned with technological advancements.

Major Duties and Responsibilities

The role focuses on technical training, knowledge transfer, and skill development.

• Provide in-depth technical knowledge of ATM systems, including hardware, firmware, and software troubleshooting
• Design and deliver engaging and practical technical training sessions
• Communicate technical concepts effectively to both technical and non-technical audiences
• Assess training needs and measure learning outcomes
• Stay updated with emerging ATM technologies and service innovations

Education

• B.Sc. Degree in Electrical/Electronic Engineering, Computer Engineering, or related field
• Postgraduate Master’s Degree (MIS or M.Sc. in Engineering)

Experience

• Minimum 4 years of experience for BSc or a minimum of 2 years of experience for MSc in ATM maintenance or related technical service field
• At least 2 years of experience in technical training
• Experience with multiple ATM models and diagnostic software or related systems

Skills Required:

• Computer / Software / It / Data
• Electrician / Electronics / Electrical / Engineering