OMNI Ethiopia
WhatsApp Bot Developer Consultancy
Posted
2 weeks ago
Experience
1+ Year
Deadline
Closed
About the Project
OMNI Ethiopia, in partnership with Meta, is implementing Zega Digital, a digital literacy campaign aimed at strengthening the capacity of social media users in Ethiopia to navigate the digital landscape safely and responsibly. The program delivers structured digital literacy content to a wide audience across the country.
As part of this initiative, OMNI Ethiopia seeks to deploy a multilingual WhatsApp bot that will serve as the primary channel for delivering interactive learning content in Amharic, Afaan Oromo, and English.
Objective of the Call
- Identify and engage a qualified individual developer or technical firm.
- Design, build, test, and deploy the Zega Digital WhatsApp bot.
- Ensure alignment with technical and content specifications provided by OMNI Ethiopia.
Scope of Work
1. Bot Architecture & Conversation Flow
- Design and develop WhatsApp bot architecture and end-to-end conversation flow.
- Ensure intuitive navigation and user-friendly experience across all languages.
2. WhatsApp Business API Integration
- Configure and integrate WhatsApp Business API (costs covered by OMNI Ethiopia).
3. Multilingual Interface Development
- Build support for Amharic, Afaan Oromo, and English languages.
- Ensure seamless language selection and consistent content delivery.
4. Content Structuring & Input
- Input and structure all digital literacy content provided by OMNI Ethiopia.
- Ensure accuracy, completeness, and proper formatting of all content.
5. Quality Assurance & Testing
- Conduct full system testing before deployment.
- Identify and resolve bugs and errors prior to launch.
6. Deployment & Post-Launch Support
- Deploy the completed bot within the agreed timeline.
- Provide post-launch support and maintenance.
7. Data Protection & Confidentiality
- Ensure all data is handled under strict confidentiality standards.
- Use information only for project execution and contract purposes.
- Maintain confidentiality even after contract completion.
Disclaimer
- OMNI Ethiopia reserves the right to amend, suspend, or cancel this call at any stage.
- Submission does not guarantee a contractual agreement.
Eligibility & Selection Criteria
- Proven experience in chatbot or conversational application development.
- Experience with WhatsApp or similar messaging platforms is an advantage.
- Proficiency with WhatsApp Business API and bot development tools.
- Ability to develop multilingual interfaces (Amharic, Afaan Oromo, English).
- Ability to work independently and meet tight deadlines.
- Strong commitment to confidentiality and data protection.
- Strong portfolio or relevant work samples.
- Demonstrated ability to deliver on time.
- Competitive and reasonable pricing proposal.
Skills Required:
- Computer / Software / It / Data
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