New Opening: It Technician

Main Duties and Responsibilities

• Answer sector inquiries regarding computer software or hardware operation to resolve problems.
• Oversee the daily performance of computer systems.
• Provide IT technical assistance and support to the sector.
• Set up a command for inquiry use.
• Perform monitoring of proper installation of cables, operating systems, or operating software in the sector.
• Develop different systems for departments like MIS, FIRS, and HC.
• Create training materials and procedures.
• Train users in the proper use of hardware and software.
• Maintain and administer computer networks in regulated computer environments.
• Diagnose, troubleshoot, and resolve network infrastructure problems.
• Monitor network performance and provide network performance statistics and reports.
• Install and configure appropriate server operating systems on the servers.
• Administer and optimize GIGs servers to achieve high performance.
• Ensure the availability of client-server applications.
• Monitor the physical security, integrity, and safety of the server.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Recommend changes to improve system and network configuration.
• Determine hardware or software requirements related to such changes.
• Perform routine network startup and shutdown procedures.
• Maintain control records.
• Implement website security measures.
• Keep the website up to date by uploading current information.
• Review or update webpage content in a timely manner using appropriate tools.
• Prepare and submit periodic performance reports.

Qualification

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline
• 2 - 4 years of  hands-on experience as an IT Technician

Skills Required:

• Computer / Software / It / Data