Junior IT Support Officer at Yagout Pay Financial Technology S.C.

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Junior IT Support Officer

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Employer: Yagout Pay Financial Technology S.C.

Employment: Full-Time | Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 6 hours ago

Deadline: July, 05/2025 (7 days left)

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The Junior IT Support Officer is responsible for providing technical support to ensure smooth operations of our payment systems, POS infrastructure, and internal IT services. This role includes:

• Providing first-level technical support for internal staff and customers using POS systems and payment gateways.
• Troubleshooting and resolving hardware and software issues related to POS terminals, payment processing systems, and network configurations.
• Assisting in the installation, configuration, and maintenance of IT systems, including POS devices, payment gateways, and related software.
• Monitoring and maintaining system performance, ensuring minimal downtime for payment systems and internal IT infrastructure.
• Ensuring compliance with security protocols and assisting in network security management.
• Assisting in system upgrades, software updates, and routine maintenance tasks.
• Documenting technical issues, solutions, and IT procedures for future reference.
• Collaborating with senior IT staff to assist with troubleshooting and technical projects.

Qualification/Experience

Education:

• BSc degree in Software Engineering, Computer Science, or a related field.

Experience:

• No experience required.

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How to apply

Qualified candidates who meet the outlined requirements are encouraged to submit their application letter and CV via email or through the YagoutPay Careers page.

Contact: info@yagoutpay.com or www.yagoutpay.com/careers

For more information, call: Tel. 8650

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